APPENDIX 6 - VP GROUND OPERATIONS CHECKLIST
1) Confirm the call out instructions.
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
2) Initiate cascade call out.
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
3) Report to Emergency Operations Centre
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
4) Contact Accident Station to get update ofaccident information and current situation.
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
5) Contact the Departure and Arrival Stations toensure both have activated their Station Emergency Response Plan Manual checklist.
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
6) Ensure Departure Station has commenced Passenger Manifest Verification Procedure. This is a time sensitive task – do not delay for any reason: 1. Ask Departure Station: Is the passenger manifest verified?2. If NO, when? 3. If YES, request Departure Station to immediately scan/email the completed Verified Passenger Manifest to your attention at Emergency Response Centre HQ: 4. Confirm Departure Station has copied all info from flight file, including Passenger Manifest, e-Ticket List, ticket coupons, etc., and to safeguard both originals and copies until further notice.
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
7) Secure all files relating to operating station staff on the affected flight and the concerned flight
Please Select
YES
NO
NOT APPLICABLE
Remarks
Logs (Date & Time)
8) Secure all papers and documents related to the affected flight.
Please Select
YES
NO
NOT APPLICABLE
Remarks
Logs (Date & Time)
9) In coordination with Cargo Manager, produceCargo Manifest with DG information and pass it on to CMT.
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
10)Contact Regional Manager(s) for affected Station(s) and brief with latest Situation Report. If required, help arrange additional staff and support at the involved Station(s). Consider utilizing staff from other stations as back-up.
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
11) Coordinate with Cargo, Engineering and Departure Airport to ensure that the following original documents and copies are safeguarded and/or collected and secured for use in the Emergency Response Centre: - Passenger Manifest - Cargo Manifest - Mail Manifest - Load / Trim Sheet - Loading Instructions - Airwaybills - Fuel Docket - CPM - NOTOC - CFP / Flight Plan - Dangerous Goods Note: Provide all above documents/ information to CMT Members.
Please Select
YES
NO
NOT APPLICABLE
Remarks
Logs (Date & Time)
Email
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
12) Prepare a briefing for the ground operations team
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
13) Refer Business Continuity Plan and Checklists.
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
14) Assist AM in determining strategy for the next few days and weeks.
Please Select
YES
NO
NOT APPLICABLE
Note
Remarks
Logs (Date & Time)
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Business Continuity Checklists - Ground Operations
Loss of Building
Primary : VP Ground Operations/ Secondary : Manager GOPS or as nominated by VP GOPS
Rows
No Attempt
In Progress
Completed
Not Completed
Item
Alert Head of ground
Operations that a loss of access to building has occurred and BCP activated.
Alert department staff that BCP
is activated, time permitting gather essential items, back-up storage devices
and proceed to meeting point or alternate site as instructed
Maintain Communication via mobile phone.
Upon communication of room request,
relocate
Advise regulatory
authorities, suppliers and any other external agencies as required, giving
regular updates
Work in with other department
BCP as required
Update senior management
and reporting crews regularly about the alternate operational location
Inform staff bus to operate to and from the alternate
Resume normal operations as
much as possible until situation stabilizes
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Business Continuity Checklists - Engineering
Loss of System
Primary : VP Engineering/ Secondary : Engineering Department Managers
Rows
No Attempt
In Progress
Completed
Not Completed
Item
Alert Head of Operations
that a loss of access to systems has occurred and BCP activated.
If check-in systems are
down, inform IT department to look into the problem immediately & estimate time frame of system outage.
Advise stations that passengers will have to be manually checked in.
Advise stations that boarding passes will have to be manually filled.
Advise all departments
impacted i.e. Airports and GHA’s of situation giving regular updates.
Advise GHA’s to provide
information on departing/arriving flights via phone/fax and vice-versa
Record / Store Flight information
properly to update Geneva once system is rectified.
Ground Ops Staff to perform
duties manually with the use of hard copies / back-up.
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